Terms of service

Please read these terms of service carefully before using HOUSE OF GELA Coffee Cafe and Roastery website or purchasing our products or services. By accessing or using our website or purchasing our products or services, you agree to these terms of service.

Payment: All prices on our website are listed in UAE Dirhams and are inclusive of VAT. We accept payment through major credit cards and other payment methods as specified on our website.
Shipping: We ship our products within Dubai and the UAE. Shipping fees and delivery times may vary depending on the location and shipping method. We are not responsible for any customs fees or taxes for international orders.
Returns and Refunds: We offer a refund policy for our products purchased online. If you are not satisfied with your purchase, please contact us within 7 days of receiving your order. We will refund the full purchase price of the item(s) returned, excluding shipping fees. Please note that we do not accept returns for coffee beans or ground coffee due to hygiene reasons.
Intellectual Property: The content on our website, including images, text, logos, and trademarks, are the property of HOUSE OF GELA Coffee Cafe and Roastery or our licensors. You may not use our content for any commercial or non-commercial purposes without our prior written consent.
Disclaimer of Warranties: We make no representations or warranties of any kind, express or implied, regarding the quality, accuracy, or completeness of our products or services. We do not warrant that our website or products will be error-free or uninterrupted.
Limitation of Liability: We shall not be liable for any damages, including but not limited to direct, indirect, incidental, punitive, or consequential damages, arising out of or in connection with the use of our website or products.
Governing Law: These terms of service shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising out of or in connection with these terms of service shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

We reserve the right to modify or update these terms of service at any time without prior notice. If you have any questions or concerns about these terms of service, please contact us.